
Establish agency selection criteria grounded in the client's business needs.
Customize the selection process and templates for each engagement.
Ensure fairness, transparency, and commercial resilience in the appointment process.
Customize selection criteria to match the advertiser's strategy and KPIs.
Pre-establish scoring, weighting, and approval steps to ensure fairness.
Require quantifiable media competitiveness and pricing mechanisms that resist unjustified increases.
Measure service-team capability and fit against client needs.
Assist in negotiating and finalizing agency terms.
Define clear metrics, roles, and workflows to track performance and responsibility.
Quantify and track for accountability.
Context: When advertisers aim to select agency partners who are accountable for the client's business growth.